Category Archives: Management

Mission first

To me, the best thing about working in a public library is that the work matters. It changes lives. It sparks interests that will lead both children and adults in new and wonderful directions. It makes it possible for people … Continue reading

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Not an expert in library marketing but…

I am a children’s librarian and a library administrator, not a library marketing expert. Yet even I can tell you that: On March 30, after a long and brutal winter, on a day in which my neighbor said that if … Continue reading

Posted in Library marketing, Management, Public libraries, Reading Incentive Programs, Uncategorized | 2 Comments

Youth Services Showing the Way

At my library, and perhaps yours too, we are looking at our services and our staff and trying to figure out what changes we should make to adapt to the changing roles of libraries. It will not surprise anyone that … Continue reading

Posted in customer service, Management, Public libraries, Youth Services | Tagged , , | 1 Comment

Getting finished and getting started

Like the library where I work, I am at an odd transitional time. The library is three-fourths done with a complete renovation. We’ll be opening a new teen center (Teen Underground–it’s on the lower level) next month. Middle Ground for … Continue reading

Posted in Construction, Management, Public libraries | Tagged , | Leave a comment

Communication is hard

I have known how to talk for awhile. I learned my ABCs a long time ago, and learned to write fairly soon after that. I have degrees in Journalism and English and a Masters in Library Science. I write book … Continue reading

Posted in Information Overload, Management | Tagged , | 1 Comment

Construction of one kind and another

One of the hardest things about being an Assistant Director is that 90% of the great blog fodder that comes up is stuff I can’t discuss in my blog. Management involves people most of the time, and you can’t just … Continue reading

Posted in Construction, customer service, Management, Public libraries, Uncategorized | Leave a comment

Enjoy your job

There are things that I enjoy a lot about my new position as Assistant Director. For the first time in many years, I have some quiet, private space to work, and that makes it possible to wrap my head around … Continue reading

Posted in Management, Public libraries, Youth Services | 3 Comments

Service with a Scowl

When you’re working at a public service desk as public librarians usually do, you are somewhat at the mercy of the public. We have all had experiences where we were trapped by someone who just wants to chat. We have … Continue reading

Posted in customer service, Management, Public libraries | 4 Comments

Rhythmic Gymnastics, my new role model

Up until yesterday, I thought of rhythmic gymnastics as that weird event with the ribbons–basically, the Summer Olympics’ equivalent to curling in the Winter Olympics. But watching yesterday, I was blown away.  They weren’t just flipping ribbons around in a … Continue reading

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Thirty years of being a children’s librarian

Oddly enough, right as I am celebrating the 30th anniversary of graduating from library school (IU Bloomington) and beginning work at the Edgebrook Branch of the Chicago Public Library, I have just begun a new job where my primary role … Continue reading

Posted in Management, Public libraries, Reviewing, Uncategorized, Youth Services | 4 Comments